Our Master Guide on why Onondaga County and Oswego County commercial businesses should invest in premium concrete pavers for their storefronts, patios, walkways, and outdoor seating areas.
The guide will highlight:
✅ Why broken sidewalks, hazardous walkways, and outdated patios hurt business (from lost customers to liability risks).
✅ The long-term benefits of premium concrete pavers (durability, aesthetics, safety, and low maintenance).
✅ Comparisons between concrete pavers, poured concrete, and asphalt (favoring Ground Force’s premium paver solutions).
✅ Best paver designs for different businesses (restaurants, Irish pubs, cafés, shopping plazas, office spaces, etc.).
✅ Real-life success stories & positive reviews from businesses Ground Force has helped.
✅ How Ground Force Property Services, LLC, a Veteran-owned company, brings expertise and 5-star craftsmanship to every project.
Master Guide: Why Onondaga & Oswego County Businesses Should Invest in Premium Concrete Pavers
Hello there! I’m Ed – the proud owner of Ground Force Property Services, LLC and a U.S. Army combat veteran.
If you’re a business owner in Onondaga County or Oswego County, NY (think Syracuse, Liverpool, Oswego, Fulton, and everywhere in between), I’m here to have a down-to-earth conversation about a game-changing investment for your commercial property: premium concrete pavers.
Consider this your master guide – an informal yet authoritative walk-through of why upgrading your storefronts, patios, walkways, and outdoor seating areas with high-quality pavers is one of the best decisions you can make for your business in Central New York.
Why am I so confident about this? Well, I’ve seen it all. After retiring from military service, I returned home to Central NY and applied the same dedication and attention to detail from my Army days into helping local businesses and homeowners create beautiful, resilient outdoor spaces. Over the years, I’ve lost count of how many cracked sidewalks we’ve replaced or drab patios we’ve transformed. One thing is certain: premium concrete pavers are a game-changer for any property around here. Whether you stumbled on this guide searching for “best commercial paver contractors in Syracuse” or “patio paver installation near Oswego, NY,” you’re in the right place. I’m about to share why so many of your fellow business owners are choosing pavers for their storefronts and outdoor areas.
In this master guide, we’ll cover everything from the cost of ignoring your outdoor space (and how a shabby sidewalk might be driving customers away), to the big benefits of premium pavers (durability, beauty, low maintenance, and more). We’ll compare pavers versus poured concrete and asphalt – so you can see exactly how pavers stack up as a safer, more attractive, and cost-effective alternative. I’ll highlight some of the best paver design ideas for different types of businesses (from cozy cafés to professional office buildings), and even share a few real success stories of local businesses that upgraded with Ground Force’s pavers.
And since you might be wondering who we are, I’ll explain why Ground Force Property Services (that’s my team!) is the top choice for commercial paver projects in Onondaga and Oswego counties. By the end, you’ll see why investing in premium concrete pavers for your business’s exterior is a smart move that can pay off in customer appeal, safety, and long-term savings.
So grab a cup of coffee (or maybe an iced tea if it’s a hot summer day in Syracuse!), sit back, and let’s dive in. I’m excited to show you how something as unassuming as a paving stone can dramatically enhance your business – and why choosing the right materials and the right team (hint: Ground Force) makes all the difference.
1. The Business Cost of Poor Walkways and Outdoor Spaces
(Free Stock Photo of Cracked sidewalk pavement close-up view | Download Free Images and Free Illustrations) Cracked and uneven sidewalk outside a storefront.
Take a walk through any town center and notice where your eyes go. If you spot a store with a cracked sidewalk, weeds poking through, or a broken patio out front, does it invite you in – or make you think twice? For most customers, a lackluster, dated, or damaged storefront all but ensures they’ll never make it past the door (The Crucial Importance of a Business’ Curb Appeal – VMS). Curb appeal matters hugely for businesses. In fact, one study found up to 70% of first-time sales are based on curb appeal alone (The Crucial Importance of a Business’ Curb Appeal – VMS).
That means if your exterior looks run-down or unsafe, you could be turning away a major chunk of potential customers before they even step inside.
Let’s talk concrete (no pun intended): Cracked sidewalks and broken patios send a clear signal to customers, and it’s not a good one. An uneven, crumbling walkway suggests neglect. Think about it from a customer’s perspective – would you trust a restaurant or shop that can’t maintain its own entrance to take good care of you? Probably not. Appearances influence customer perceptions. A business with weeds in the pavement or busted-up steps might inadvertently broadcast, “We don’t pay attention to details,” driving folks straight to a competitor with a cleaner, safer look.
On the flip side, a well-kept, attractive exterior creates an immediate positive impression and draws people in. It’s the power of curb appeal in action, and it has a direct impact on foot traffic and sales.
Beyond impressions, safety is a huge concern. As a fellow business owner, I know the last thing you want is someone getting hurt on your property. Unfortunately, a hazardous walkway is an accident waiting to happen. If a customer trips on a crack in your sidewalk and gets injured, you could be held liable for their medical bills and more (Your Businesses is Liable for a Cracked Sidewalk | Commercial Concrete Contractor in Kansas City | K&E Flatwork). In many places (including New York), property owners are responsible for maintaining safe sidewalks.
I’m not trying to scare you – but imagine the cost of a personal injury lawsuit because of a neglected concrete slab out front. One misstep could literally break your business’s back. As a Kansas City concrete expert put it, if your pavement is broken, you’re “increasing the risk of an accident for your customers and employees” – potentially leading to injury claims that can cripple your business financially (Your Businesses is Liable for a Cracked Sidewalk | Commercial Concrete Contractor in Kansas City | K&E Flatwork). No business owner wants to deal with that nightmare, and no customer wants to navigate a mini obstacle course just to reach your door.
Now, let’s consider what lack of outdoor seating or poorly planned outdoor space might be costing you – especially if you’re in the hospitality or food industry. Picture a café or pub on a beautiful summer day. If you have a welcoming patio with comfortable seating, people are naturally drawn to it. If you don’t, you’re likely losing out. Outdoor dining isn’t just a nice-to-have; it’s proven to boost business. One study found that providing outdoor seating can increase restaurant revenue by 30% on average (Outdoor dining – culinary experience people search for all year long).
And according to a National Restaurant Association survey, 35% of restaurant operators say outdoor seating accounts for more than 40% of their daily sales on average (Customer demand for outdoor dining rose due to the delta variant | National Restaurant Association). That’s huge! Diners actively seek out places with patios – in one survey, 54% of people said they’re more likely to choose a restaurant with outdoor seating when the weather permits (Restaurant Outdoor Seating: 70% Of Diners Are Willing To Wait Longer For Outdoor Seating), and 70% are willing to wait longer for a seat outside (Restaurant Outdoor Seating: 70% Of Diners Are Willing To Wait Longer For Outdoor Seating). The bottom line: an inviting outdoor space can literally attract more customers and keep them longer (translating to more dollars spent at your establishment).
Even for retail and offices, outdoor aesthetics can influence foot traffic. A boutique clothing store with a charming paver sidewalk and planters out front will catch the eye of passersby more than a store with a plain, cracked concrete slab. Human psychology is simple – we’re drawn to attractive environments. A well-designed entryway or a small seating nook outside your shop can make people slow down, peek in, and eventually walk in. On the other hand, if the area in front of your business looks shabby or unsafe, people might literally walk around it (or cross the street to avoid it), costing you potential customers.
Don’t underestimate how much “little things” like pavement condition and outdoor amenities affect your business appeal. One local facilities management firm put it bluntly: you never get a second chance to make a first impression, and even if your products and services are top-notch, a dated or damaged storefront may ensure would-be customers never come inside (The Crucial Importance of a Business’ Curb Appeal – VMS). That’s a high price to pay for something you can fix.
Lastly, consider liability and peace of mind. Beyond the customer experience and revenue aspects, having sound walkways and patios is just good business practice. You want anyone who steps onto your property – whether it’s a client, a delivery person, or one of your own employees – to be safe. I’ve encountered business owners who couldn’t sleep on winter nights, worrying if someone might slip on their uneven front step the next morning. If your outdoor surfaces are crumbling, it’s not a question of if someone will get hurt, but when. And if multiple people have already pointed out a tripping hazard and you haven’t acted, that negligence could come back to bite you in a lawsuit (Your Businesses is Liable for a Cracked Sidewalk | Commercial Concrete Contractor in Kansas City | K&E Flatwork). The dollars you save by “doing nothing” are nothing compared to the potential costs of an injury claim – medical bills, legal fees, insurance hikes (Your Businesses is Liable for a Cracked Sidewalk | Commercial Concrete Contractor in Kansas City | K&E Flatwork). It’s just not worth the risk. Proactively fixing and upgrading those areas is a far smarter (and ultimately more cost-effective) move.
In short, poor walkways and outdoor spaces cost businesses in three big ways: they hurt your image (turning customers off before they even meet you), they create safety and legal risks (no one needs a lawsuit on their plate), and they cause you to miss opportunities (fewer people coming in or sticking around). Next, we’ll explore how premium concrete pavers solve these problems – enhancing your curb appeal, keeping folks safe, and inviting more business.
2. The Benefits of Premium Concrete Pavers
You might be thinking, “Okay Ed, I get that my busted sidewalk is a problem. But why premium concrete pavers? Can’t I just pour new concrete or slap some asphalt and call it a day?” Great questions – and I love answering them, because this is where pavers really shine. Premium concrete pavers aren’t just a cosmetic upgrade; they bring a host of benefits that standard concrete or asphalt simply can’t match. Let’s break down the key advantages one by one:
Durability & Longevity
When it comes to durability, concrete pavers are beasts. These little blocks are deceptively tough – in fact, concrete pavers have over three times the load-bearing capacity of a standard concrete slab (Benefits of Concrete Pavers – RCP Block & Brick).
A typical poured concrete sidewalk might offer ~2,500 psi of compressive strength, while quality pavers deliver around 8,000 psi (Benefits of Concrete Pavers – RCP Block & Brick). That means pavers can handle heavy foot traffic, handcarts, and even vehicle loads far better without cracking or crumbling. They’re built to last decades. Here in Central NY, between Syracuse’s snowy winters and hot summers, any outdoor surface takes a beating from freeze-thaw cycles. Poured concrete often cracks when the ground shifts or frost heaves in winter. Asphalt can soften in high heat and get ruts or cracks as well. Interlocking pavers, however, have a unique advantage: flexibility.
Because they are individual units with joints filled with sand, pavers can move slightly with ground expansion and contraction – they “flex” instead of cracking (Benefits of Concrete Pavers – RCP Block & Brick). This is huge in our climate. The freeze-thaw cycles that spell doom for solid concrete slabs are shrugged off by pavers, which adjust and settle back into place. No unsightly crack running down the middle of your walkway come spring – your pavers will still be intact.
The longevity of pavers is well-proven. Properly installed over a good base, concrete pavers can easily last 30, 40, 50+ years on a commercial walkway or patio. Many historic town squares in Europe have paver streets that have lasted centuries! More relevant to us: asphalt might last 15-20 years and poured concrete maybe 25-30 years, but interlocking concrete pavers can go strong for several decades with minimal maintenance (Concrete Pavers vs. Asphalt: Which Is the Better Choice?).
That means once you invest in pavers, you likely won’t have to redo that area for the life of your business (or until you’re ready to refresh the style). And if your business has heavy trucks occasionally (delivery trucks on the driveway, for example), pavers can handle it.
They won’t form potholes or depressions like asphalt might under weight. All told, for pure toughness and longevity, pavers are the MVP. As one industry source put it, concrete pavers are the most durable paving solution – they won’t break down under traffic like other surfaces, giving them a much longer lifespan than materials like asphalt (Benefits of Concrete Pavers – RCP Block & Brick).
Low Maintenance (and Easy Fixes)
Now let’s talk about maintenance – because no one wants to be constantly fixing their property’s exterior (you’ve got a business to run!). One of my favorite features of pavers is how easy they are to maintain. Unlike a big concrete slab, which is one unbroken piece, pavers are individual units. If one paver gets damaged or stained, you don’t have to jackhammer out an entire section of pavement. You simply pop out the affected paver and replace it with a new one. It’s a quick fix that we often do in minutes.
As a result, repairs are simple and affordable – you can replace only the damaged pieces instead of an entire area (Benefits of Concrete Pavers – RCP Block & Brick). There’s no ugly patchwork either; the new paver will blend right in, especially if you have some spares from the original install.
Compare that to repairing concrete: patching a crack leaves a visible scar, and trying to replace a whole slab is a messy, costly job (not to mention the new slab never quite matches the old one in color). Asphalt maintenance is its own headache – sealing every couple of years, re-striping, and eventually resurfacing the whole thing.
With pavers, routine maintenance is minimal. Quality concrete pavers are designed to be weather-resistant and often come with finishes that resist stains. They don’t need regular sealing (though you can seal them to enhance color and protect from oil stains if, say, it’s a restaurant grease area or a car drop-off zone). Because of the sand-filled joints, minor weeds might occasionally sprout between pavers, but a quick spray or pulling takes care of that (and if installed with polymeric sand or modern joint compounds, weeds are almost non-existent).
Pavers also have the advantage of being modular – you can lift sections to access underground utilities and then reset them. Try doing that with a concrete slab – once you jackhammer it, that slab is gone. Many property managers love pavers for this very reason: if you need to run a new cable or fix a pipe under your patio, you can do so without destroying the patio. Just remove the pavers in that spot, do your work, then put them back. It’s like an outdoor floor made of LEGO bricks – flexible and user-friendly.
Finally, consider seasonal maintenance. In winter, pavers handle freeze and salt better than concrete. Regular concrete can flake or spall when road salt is used on it repeatedly; pavers are manufactured to higher density and strength, so they’re generally more salt-resistant and less prone to surface damage. And because pavers have slight permeability (water can seep in the sand joints), you often get less ice pooling – meaning less slip risk in winter. If a paver does ever crack (rare, unless a huge impact force), again it’s one piece to swap out.
No costly crews or days of work – often one person from our team can replace a couple of pavers in under an hour. Low maintenance = less hassle and cost for you over the years. Many businesses find that while pavers might cost a bit more upfront than plain concrete, they save money in the long run on maintenance and repairs. You’re not periodically re-pouring sections or constantly filling cracks. It’s set it and (nearly) forget it.
Aesthetic Appeal & Curb Appeal Boost
Looks aren’t everything – but they sure do matter in business. One huge benefit of using premium pavers is the instant aesthetic upgrade they provide. Let’s be honest: a plain gray concrete slab or a black asphalt strip is pretty uninspiring. Pavers, on the other hand, come in a vast array of colors, textures, and patterns. You can get styles that look modern and sleek, or others that emulate classic brick or natural stone. This means whether you run a chic café, a rustic pub, a boutique shop, or a corporate office, you can choose a paver design that perfectly complements your brand and building architecture.
The design possibilities are practically endless – far beyond what you could achieve with poured concrete. Combining different paver styles, colors, and laying patterns gives you a unique, high-end look that truly stands out (Benefits of Concrete Pavers – RCP Block & Brick). We can do herringbone patterns, running bonds, circular designs, you name it. We can use contrasting border pavers to frame a walkway or patio, instantly elevating the design. This kind of customization just isn’t possible with one-size-fits-all concrete or asphalt.
Moreover, premium pavers have a quality feel to them. When customers step onto a paver walkway, it gives the impression of craftsmanship and care. I’ve had clients tell me that after we installed a paver entry, customers started complimenting the look and assuming the business was “high-end” – simply because the exterior felt upscale. And they’re right: pavers do convey a sense of class. It’s the same reason many luxury hotels and shopping plazas use paver driveways and courtyards; it signals quality.
Stamped concrete is sometimes touted as an alternative for aesthetics (where they press patterns into concrete to mimic pavers or stone), but trust me – up close, stamped concrete does not have the authentic texture or rich look of real pavers (Benefits of Concrete Pavers – RCP Block & Brick). It can also crack just like regular concrete, and once that happens, the illusion is spoiled. With pavers, what you see is what you get – genuine materials all the way through, and the look won’t “wear off” because it isn’t surface-deep; the color and texture are integral to each unit.
For businesses, an attractive outdoor space can set the stage for your customer’s experience. Imagine a restaurant patio paved in warm-toned cobblestone-style pavers, with diners enjoying their meals – the ambiance is immediately inviting. Or envision an office building entry plaza with sleek rectangular pavers in a clean geometric layout – it gives visitors a sense of professionalism and attention to detail. And if you run a retail store, a beautiful paver sidewalk with perhaps a pattern or a logo (more on that next) can literally pull shoppers toward your door.
It’s all about creating that positive first impression we discussed. With pavers, you’re not just fixing a ground problem, you’re adding a design feature. You elevate your curb appeal, which can increase your property value and attractiveness. Remember that statistic: 70% of first-time sales are influenced by curb appeal (The Crucial Importance of a Business’ Curb Appeal – VMS). Upgrading to pavers is one of the quickest ways to boost curb appeal because it transforms a large, visible surface from bland to beautiful.
And unlike a coat of paint or flowers that need frequent refresh, pavers maintain their beauty for decades with minimal upkeep, delivering a lasting return on your investment in appearance.
Custom Branding & Design Flexibility
Here’s something really cool: with pavers, you can actually infuse some of your brand personality into the design. Since pavers come in different colors and shapes, we can create custom patterns, borders, and even inlays.
Have you ever seen a company logo or a monogram set into a brick patio? It’s possible with pavers. For example, we could use contrasting paver colors to spell out your business name or embed a simple logo mark in the walkway leading to your entrance. There are specialists who can even custom-cut pavers into shapes for intricate logos or emblems.
In fact, one project featured an Army Corps of Engineers logo inlaid into the paver entrance of a building – the logo was custom cut and laid seamlessly into the design (Corporate Logo. Custom Paver Inlay – Contemporary – Garden – Houzz). Now, not every business needs that level of branding in their pavement, but the point is the flexibility is there. If you run, say, an Irish pub called “Shamrock Pub,” imagine a subtle shamrock pattern in darker pavers on your patio floor – a unique touch that reinforces your brand theme. Or a retail shop could have a border in their brand’s signature color leading to the door.
Even without logos, pavers allow you to tailor the vibe of your outdoor space. We can mix and match styles: maybe a circle medallion pattern in front of a hotel entrance to create a grand focal point, or a herringbone pattern for a cafe patio to give it a European sidewalk café feel. If your business is modern and minimalist, we can use large-format pavers in monochromatic tones laid in a crisp grid. If it’s historic or quaint, we might use tumbled pavers that look timeworn, laid in a random pattern. This level of design flexibility is a huge benefit – it means your outdoor flooring will enhance and echo your brand image, not just serve a utilitarian purpose.
Additionally, pavers can integrate with other landscape design elements. We can design matching seating walls, planter boxes, or steps using the same paver or block materials, giving your whole outdoor area a cohesive look. For instance, using retaining wall blocks that complement the paver color to create planters or signage bases adds a custom touch. Pavers also work well with lighting – we can install hardscape lights between pavers or along the edges to illuminate your walkways beautifully at night, enhancing both safety and ambiance.
From a practical design perspective, pavers can adapt to awkward shapes and spaces. Got a curvy path? No problem – small paving stones can form gentle curves much easier than trying to form and pour curved concrete.
Need to match existing features? Pavers come in all sorts of styles, so we can likely find a design that ties into whatever you already have. In short, premium pavers are like a palette of possibilities for your outdoor canvas. You get to be creative (and we love helping with the design ideas) to make your business exterior one-of-a-kind. It’s rewarding when a client says their new patio or entryway “feels just like us.” That’s the magic of custom paver design – it’s functional art under your feet.
Safety & Comfort
One often overlooked benefit: premium pavers can make your outdoor areas safer and more comfortable for everyday use. How so? For one, many concrete pavers have textured surfaces designed to be slip-resistant. Unlike a smooth concrete slab that can become slick when wet or icy, pavers usually have a bit of texture or grit. The joints between pavers also provide a slight traction advantage. This means better grip underfoot, reducing slip-and-fall risks in high-traffic areas, even when wet (Slip-Resistant Pavers: Ensuring Traction in High-Traffic Areas).
For example, around an outdoor dining area where drinks might spill or after a rain, pavers are less slippery than a comparable wet concrete surface. This is especially important if your business sees a lot of foot traffic (which hopefully it does!). Keeping customers and employees safe is priority number one, and pavers give you an edge there.
I often recommend pavers for entryways in our region because come winter, they handle freeze better (less cracking means fewer tripping hazards), and you can choose pavers with a broomed or textured finish for grip.
There are even specific “slip-resistant” paver products made for pool decks and commercial walkways to maximize safety (Slip-Resistant Pavers: Ensuring Traction in High-Traffic Areas).
Another comfort factor is that pavers don’t develop large cracks or upheavals like concrete can, which means you won’t get the big uneven ledges that people can trip over. Any shifting that does happen tends to be minor and gradual, and easily corrected.
Also, if you opt for lighter-colored or reflective pavers, they can stay cooler under the sun than black asphalt would (ever walked on blacktop on a July afternoon? Ouch!). Pavers give you the option to choose finishes that are cooler on the feet and more reflective, keeping your outdoor seating area more comfortable in summer. Some pavers are even designed to be permeable, which helps with drainage – so no standing puddles to accidentally step in. All these little safety and comfort features add up to a better experience for anyone using your outdoor space.
They’ll feel secure strolling around your property and enjoy the environment you’ve created.
To sum up this section: Premium concrete pavers bring durability, low maintenance, high-end looks, design flexibility, and safety – a combination that’s hard to beat. They’re a long-term solution that addresses the pitfalls of poor walkways we discussed earlier. Heavy foot traffic? Harsh winters? No problem – pavers can handle it and come out looking great year after year. Now that we’ve covered the why pavers, let’s pit them head-to-head against the other common paving options (poured concrete and asphalt) to really see the differences.
3. Concrete Pavers vs. Poured Concrete vs. Asphalt: A Comparison
It’s decision time. As a business owner, if you’re planning to revamp that crumbling walkway or add a patio, you have a few material options on the table – most commonly: stick with poured concrete, go with asphalt, or upgrade to concrete pavers. I’ve worked with all three in various capacities, and I can confidently say pavers offer the best overall value for commercial spaces. But don’t just take my word for it – let’s compare these options on key factors like durability, appearance, safety, and long-term costs.
Durability and Cracking
We touched on this earlier: poured concrete and asphalt tend to crack and wear out faster, especially in our climate. A poured concrete slab is one continuous mass. Over time, due to ground movement, heavy loads, or shrinkage as it cures, it almost inevitably develops cracks.
Those little hairline cracks might not bother you at first, but give our Syracuse freeze-thaw cycles a couple of years and those cracks often widen and multiply. Once cracks form, water seeps in, freezes, and makes them worse.
Before you know it, that “new” concrete pad looks like a web of cracks or has sections that settle unevenly. Repairing cracks in concrete is at best a band-aid – you can fill them with epoxy or concrete filler, but you’ll always see the patch and it may crack again next to the repair. Replacing the whole slab is expensive and disruptive (your business entry might be closed for a week to cure new concrete).
Asphalt is a bit more flexible initially (being oil and aggregate), so it doesn’t crack from shrinkage like concrete can. However, asphalt has its own issues. UV light from the sun and oxidation causes asphalt to become brittle over time.
If not regularly seal-coated, asphalt will develop cracks too, often within 5-10 years. Those famous potholes you dodge on the road? That’s what happens when asphalt deteriorates under stress and weather. And while asphalt surfaces can handle freeze-thaw by flexing a bit, they soften in high heat and can deform under heavy weight (Asphalt vs. Concrete Paving: The Ultimate Guide) (Asphalt vs. Concrete Paving: The Ultimate Guide) (think indentations where garbage trucks park, or wheel rutting). Asphalt also hates chemical spills – oil or grease can degrade it, causing soft spots.
Concrete pavers, by design, avoid these issues. They are made of high-strength concrete (remember, ~8000 psi) so they are incredibly strong, and their interlocking pattern with joint sand allows for that slight movement that prevents cracking.
In a sense, pavers act like a segmented slab – they share load across many units, and if the ground moves, the tiny gaps can compress or expand a hair to relieve pressure. The result: pavers won’t crack like poured concrete – they have built-in control joints (the gaps) every few inches. In the rare case a single paver did crack, you swap it out.
The rest of the surface stays intact. Also, pavers don’t “break down” under traffic the same way asphalt does (Benefits of Concrete Pavers – RCP Block & Brick). There’s no binder that oxidizes – the material is solid concrete all the way through. They can handle vehicle traffic (there are even airport taxiways made of pavers!) without deforming. Many city planners choose pavers for crosswalks and plazas because they know they’ll hold up under thousands of pedestrian steps and vehicle crossings far longer than asphalt or standard concrete.
In terms of weather resilience, asphalt and concrete each have a weakness. Concrete’s is freeze-thaw and salt (it’s rigid and can spall or crack from ice expansion and salt corrosion).
Asphalt’s is heat and oil (it’s flexible but that makes it sensitive to high temps and petroleum products, plus it requires frequent sealing to protect it). Pavers basically take the strengths of each without the weaknesses – they behave a bit like asphalt in being sectional and flexible, yet they have the hardness and strength of concrete.
It’s the best of both worlds. Winner in durability: Pavers, by a long shot. They simply last longer – asphalt might give you 15-20 good years, concrete maybe 25-30, but pavers can last 40+ years easily (Concrete Pavers vs. Asphalt: Which Is the Better Choice?). And not just last – last without major cracks or ugly patches.
Aesthetics and Curb Appeal
We already dove into aesthetics in the last section, but to compare: poured concrete gives you limited options. Yes, you can tint concrete or stamp patterns into it, but those are superficial treatments. Concrete is fundamentally a big, bland slab in most cases.
Over time, even colored concrete fades or stains. Have you seen older stamped concrete? Often the color wears off the high spots, and it can even chip, revealing plain concrete below.
So while stamped concrete might look nice in the first year, it tends to age poorly, especially under commercial traffic and Northeast weather.
There’s also the factor of control joints – with a large concrete pour, you must cut joints every few feet to control cracking, and those cut lines disrupt the pattern (you’ve probably noticed square grids or lines in sidewalks – those are intentional weak points for cracking).
Stamped patterns rarely align perfectly with where control joints need to be cut, so it can look odd. Ultimately, stamped or colored concrete tries to mimic pavers or stone, but it doesn’t truly fool anyone up close (Benefits of Concrete Pavers – RCP Block & Brick).
Asphalt on aesthetics – not much to say. It’s utilitarian at best. Great for highways, not so charming for a storefront. You can’t really customize asphalt’s look beyond maybe adding a brick border or something alongside (which ironically is a tacit admission that asphalt alone isn’t pretty enough!). Asphalt also scuffs, stains (light colored debris or spills show on black, and the black itself can stain adjacent materials or get tracked inside on shoes), and fades to a dull grayish-black over time. If you’re aiming for a high-end image, asphalt doesn’t fit the bill.
Pavers reign supreme on aesthetics. You get a beautiful finished look from day one, and it stays beautiful with basic care. Because the color in pavers is mixed into the concrete, it’s consistent throughout each unit.
Many premium pavers have pigments and aggregates that keep their color for decades. Some weathering will occur of course (a little mellowing of color after many years), but it’s even and still attractive.
There’s no big blank expanse – the pattern of pavers itself is visually interesting. And as mentioned, you can complement the building’s style – warm earth tones, cool grays, reds, browns, etc., with surface textures ranging from smooth contemporary to stone-like rustic. This versatility outshines anything asphalt or plain concrete can offer. Pavers can make a small storefront look like a boutique, or a simple patio look like an Italian courtyard.
From a curb appeal standpoint, if you line up three businesses – one with an old cracked concrete walk, one with new asphalt, and one with a paver walkway – the paver one will draw the eye first and leave the best impression. It signals that the business cares about quality and details. I’ve had real estate folks tell me that commercial properties with paver landscapes tend to appraise higher and attract tenants faster because the outside looks so polished. So, for aesthetics: pavers win, concrete second (when new, at least), asphalt distant third.
Safety and Functionality
Safety is a critical comparison. We covered how pavers are more slip-resistant thanks to textured surfaces and joint traction (Slip-Resistant Pavers: Ensuring Traction in High-Traffic Areas).
Concrete can be finished with a broom texture to improve traction, which helps, but if concrete is troweled smooth or gets worn, it can be quite slippery when wet. And when concrete cracks or sections settle, it creates trip hazards (leading edges). Asphalt can have cracks and potholes that are hazards too, plus in summer heat it can get soft – I’ve seen high heels sink into warm asphalt or the surface become a bit tacky, neither of which happens with pavers.
Another aspect: drainage. A flat concrete or asphalt surface might cause water to puddle if not perfectly sloped. Pavers, especially permeable pavers, allow rain to seep through the joints and disperse, reducing puddles.
Even standard pavers with sand joints will let a bit of water through and drain faster than a solid slab. This means fewer puddles to slip in and less standing water (mosquito breeding, mess, etc.). If drainage is a big issue, we can even install a permeable paver system that virtually eliminates runoff – great for large plazas or parking areas where you want to avoid stormwater pooling. So functionally, pavers can contribute to better stormwater management on your property (Concrete Pavers vs. Asphalt: Which Is the Better Choice?).
Maintenance also plays into safety. Because asphalt needs periodic sealing, every few years you have to recoat it – during which time the area is unusable and emits fumes, etc. If you slack on sealing, cracks form and you get hazards.
Concrete, once it cracks or spalls, can catch someone’s foot. Pavers need none of that heavy maintenance, meaning your surface stays safe and usable with minimal intervention.
One more angle: environmental temperature. Dark asphalt absorbs a ton of heat, contributing to urban heat island effect and making summer outdoor seating hotter. Lighter colored pavers reflect more light and stay cooler.
There are pavers with reflective or cooling properties (some are even designed to be barefoot-friendly in heat). While this may not be a huge safety issue, it does affect comfort – and comfortable customers stay longer and spend more. Also, pavers won’t melt or emit tar in extreme heat; asphalt can get gummy or release oils. So if you have outdoor seating, your patrons won’t appreciate that tar smell on a 95°F July day – another subtle win for pavers.
Cost-Effectiveness Over Time
Ah, cost – I know this is a major factor in any business decision. Upfront, basic asphalt is usually the cheapest to install per square foot, followed by plain concrete, then pavers typically at the higher end. However, that’s only initial installation cost.
The story changes when you factor in lifespan and maintenance. Asphalt may be cheap to lay down, but it requires continuous upkeep: sealing every couple years, crack filling, and likely resurfacing or replacing after 15-20 years. Those costs add up, and don’t forget the potential business disruption each time maintenance is done (e.g., closing your parking lot for a day for sealing). Concrete has a higher upfront cost than asphalt and lasts longer, but if it does crack badly, repairs are not cheap – you might have to demo and re-pour sections. Plus, high-grade concrete (stamped or colored) can cost nearly as much as pavers but won’t last as long or look as good in the long run.
Concrete pavers, while perhaps the highest initial investment, tend to have the lowest costs over the long term. Here’s why: minimal maintenance (no regular sealing or major repairs), and extremely long life. They very rarely need full replacement.
If a section somehow settles years down the line (perhaps due to an unknown sinkhole or something odd), you can often relevel the existing pavers and use them again – try doing that with old concrete.
An article from a concrete supply company summed it up well: Asphalt is less expensive upfront, but may require more frequent replacements and repairs, which can offset the initial savings (Concrete Pavers vs. Asphalt: Which Is the Better Choice?). On the flip side, pavers have a higher upfront cost but last longer and require less maintenance, potentially resulting in lower long-term expenses (Concrete Pavers vs. Asphalt: Which Is the Better Choice?)【32†L27-L34}. In other words, pavers are a pay-once, enjoy-for-decades solution. And if you ever do decide to change them (say you rebrand your business in 20 years and want a new look), the old pavers can often be reused elsewhere or even sold/recycled, because they’re individual units (there’s a market for salvaged pavers sometimes).
There’s also the value add to the property – pavers can increase property resale or rental value, whereas asphalt likely won’t (it’s expected for parking lots but not a “value booster”) and concrete is just standard. So while you invest a bit more initially in pavers, you potentially reap financial benefits in attracting more customers (due to beauty/safety), avoiding liability costs (due to fewer accidents), and not having to reinvest in new pavement every decade. When budgeting, I encourage business owners to think in terms of cost of ownership over, say, 20 years. Often, pavers come out as the most cost-effective when viewed through that long lens.
Summary of Comparison
To wrap up the comparison: Concrete pavers outperform poured concrete and asphalt on durability (no cracks, longer life), on aesthetics (custom, upscale look vs. plain or utilitarian surfaces), on safety (slip-resistant, fewer trip hazards, better drainage), and on long-term cost-efficiency. Asphalt’s only real advantage is low upfront cost and quick installation, but it’s a short-term solution. Poured concrete is mid-range upfront and can be okay for a time, but it’s prone to cracking and limited in design. Pavers give you a high-performance surface that solves the problems of the other two. This is why more and more commercial projects in Upstate NY – from shopping centers to college campuses – are choosing pavers for their hardscape needs.
In my experience, once a business owner sees the difference (often literally side-by-side, since we’ve replaced partial areas), they say “Why didn’t I do this sooner?” I had one client whose storefront had an old concrete path connected to a newer paver section (done by the landlord at one point). Customers naturally walked on the pavers and avoided the concrete path because it looked nicer and felt safer. He ended up asking us to replace all the concrete with pavers to make a uniform, attractive look – and he’s glad he did.
Now that we’ve established pavers are the superior choice, let’s have some fun brainstorming design ideas tailored to different types of businesses. How you use pavers can vary greatly whether it’s a restaurant patio or a hotel entrance. In the next section, I’ll draw on some local examples and popular styles for various commercial settings.
4. Best Paver Designs for Different Commercial Businesses
One of the best things about working with pavers is the creativity it allows. As a business owner, you’re probably wondering what style or design would work for your specific type of business. A lively pub has different vibes than a law office, right?
The good news is that pavers are versatile enough to suit any atmosphere – it’s all about choosing the right type and design. In this section, let’s explore some top paver design ideas for various commercial settings common in Onondaga and Oswego County: restaurants (including cafes and Irish pubs), retail stores and shopping plazas, office buildings, and hotels or hospitality venues. I’ll paint a picture of how each could look and function with premium pavers.
Restaurants, Cafés, and Irish Pubs
For eateries, outdoor ambiance is gold. You want a patio or sidewalk seating area that looks inviting and feels comfortable – a place people want to sit and spend time (and money!). Pavers can create that warm, welcoming atmosphere.
For example, an Irish pub in Oswego we worked with had an old concrete slab patio out back. We transformed it using rustic, tumbled concrete pavers in earthy reds and browns laid in a cobblestone pattern. Instantly, the patio felt like an authentic pub courtyard – full of character. We added a subtle circular inlay in the center using charcoal-gray pavers (to mimic a old Celtic design without being too overt). With some string lights overhead and barrel-style tables, the place went from drab to an Instagram-worthy pub garden. The owner told me patrons absolutely love it – it’s always the first seats taken. The pavers gave a “historic meets cozy” vibe that pairs perfectly with a pint of ale.
For a café or bistro, I often suggest pavers that lend a European sidewalk café feel. Think brick-style pavers in a herringbone pattern, or perhaps a mix of square and rectangular pavers in a running bond pattern (like you’d see on a Parisian street).
A coffee shop in Syracuse with a modern aesthetic opted for sleek rectangular pavers in a light gray, which we laid in a stacked pattern for a clean, orderly look. We also incorporated a few custom touches: we created a border path in a darker gray around the outdoor seating area and even used pavers to build a short knee wall that doubled as extra seating. The result was an inviting patio that reflects the café’s modern style, and customers enjoy sitting outside on a surface that feels polished and neat.
Don’t be afraid to get creative. One local restaurant themed around music had us install a small stage area on their patio for live performers. We used pavers in two contrasting colors to create the shape of a guitar on the stage floor – a fun detail that customers notice. It’s these little things that set a business apart. Even something as simple as a paver border with a decorative pattern (like a double border with a diamond motif in the corners) can make a restaurant patio feel unique.
Functionally, for restaurants and pubs, we make sure the pavers chosen have a good texture (to avoid slips if someone spills a drink). Many restaurants also appreciate that pavers make it easy to reconfigure the space – need to run a gas line for an outdoor heater or Tiki torches? We can lift a few pavers, do that, and put them back with no sign of disturbance. Try jackhammering a trench in concrete – it’ll never look the same patching it. Also, cleaning pavers is simple – occasional power wash keeps them looking fresh, and stains from food or drink can often be scrubbed out or the affected paver swapped if needed. All in all, for restaurants, cafés, and pubs, pavers help create an atmosphere that draws people in and invites them to linger. Whether it’s a charming old-world tavern aesthetic with cobbled pavers or a chic modern design with smooth slabs, you can tailor it to your theme.
Retail Stores & Shopping Plazas
Retail is all about catching the customer’s eye and ensuring a pleasant shopping experience. The exterior of your store or plaza is the first touchpoint. Using pavers for sidewalks, entryways, or even the entire plaza walkway can significantly enhance curb appeal and encourage foot traffic. One boutique shop in Baldwinsville had a plain concrete walkway that blended into the dull sidewalk – people would walk right past. We upgraded it by installing colorful concrete pavers in a mosaic pattern right in front of the store, delineating that area as something special. We used a mix of tan, gray, and slate blue pavers (which matched the store’s logo colors) in a randomized pattern. It created a subtle but attractive distinction – like a welcome mat built into the sidewalk. The owner noticed more people slowing down to look at her window display, likely because the patterned pavement literally made them take notice and slow their pace. It became part of her branding, in a way – customers would say “the shop with the pretty stone sidewalk.”
In a larger shopping plaza setting, pavers can be used to create inviting promenades or courtyards. For instance, a strip mall in Clay could use pavers in front of each store to break up the monotony of concrete. Even using pavers to create accents or crosswalk bands in the pavement can make a big visual impact. Many upscale plazas use paver crosswalks and paver speed bump strips – not only do they look nicer than painted asphalt, but they also calm traffic and provide a textured crossing for pedestrians. If your retail location has a small outdoor area (like a space for racks, planters, or benches), paving it with pavers rather than leaving it as cracked concrete can turn it into a little “courtyard” that invites people to pause and check things out.
Another idea: If you have display windows, use pavers to create a complementary “frame” on the ground in front of them. For example, a jewelry store we worked with chose elegant white and charcoal pavers and we laid a diagonal checkerboard pattern leading up to their entrance – it almost felt like a red carpet, but in stone. Very fitting for a jewelry boutique, it exuded luxury. For more general retail like a bookstore or clothing store, you might choose warmer tones and perhaps a classic basketweave pattern to give a comfortable, approachable feel.
From a practical perspective, pavers in retail settings mean fewer maintenance shutdowns. If a portion needs repair, it’s quick. Plus, if you ever expand or redesign your storefront, pavers can be adjusted or added onto with relative ease. One of our clients, a garden center, expands their displays outdoors in summer – we built their paver area in a modular way so they can add more pavers each spring to extend the sales floor, then take them up in winter if needed. Try doing that with poured concrete!
Overall, for retail and plazas, the goal is to enhance the shopping environment. Pavers give a sense of a well-kept, high-quality space which increases the time shoppers spend and their likelihood to visit multiple stores. It signals that the plaza or store is a cut above the average. In a competitive retail market, that’s a significant advantage.
Office Buildings & Professional Spaces
Professional offices (be it a corporate HQ, a medical office, a law firm, etc.) benefit from an exterior that looks polished and trustworthy. When a client or employee walks up to the building, the walkway and entry should say “you’re in good hands here.” Concrete pavers can deliver that professional, high-end look that aligns with your company’s image.
For many office buildings, a popular design is to use sleek, uniform pavers in neutral tones. For example, large (18”x18” or 24”x24”) square pavers in a light granite gray can create a very clean, grid-pattern plaza or walkway. This kind of design feels orderly and corporate – perfect for a finance firm or tech company where modern aesthetic is key. We did an office entrance in Syracuse where the client chose square charcoal pavers with an embossed texture; we laid them in a stacked pattern (lines align, not offset). It looks very sharp and contemporary. We also integrated their company logo in a subtle way: using a different texture paver of the same color, we inlaid a large version of their logo mark (without color contrast, just texture) in the center of the entry area. It’s only noticeable when light hits it just right or if you’re looking from above, but it’s a classy touch that they loved.
Another approach for offices is using pavers to create welcoming features: maybe a curved walkway through a bit of landscaping, or a courtyard with benches where employees can eat lunch. Pavers allow you to add gentle curves and organic shapes easily, which can soften an otherwise boxy building. An engineering firm we worked with had a very angular building, so we used a circular paver design for a seating area out front – a circle of reddish pavers bordered by gray – to introduce a new shape and make the space more inviting. It’s now a favorite spot for their team to have informal meetings on nice days. And when clients come, they often comment on the attractive front patio, which serves as a great conversation starter and puts people at ease.
If your office has a main driveway or drop-off area, pavers can upgrade that too. Many medical offices or corporate parks use pavers for the area under the porte-cochère or the first 50 feet of driveway, to signal a sense of arrival. It’s similar to hotels – a paver driveway entrance looks high-end. And it’s strong enough for vehicles, so no worries there.
Importantly, for professional spaces, pavers convey attention to detail and longevity. A law office with a beautifully paved front walk might subconsciously tell a client “we’re established, we’re solid.” It’s about trust and impression. Plus, on a daily basis, your employees will appreciate the nicer environment. I’ve had a business owner tell me that after we re-did their entrance with pavers and landscaping, employee pride went up – they enjoyed walking into work more, and even kept the area cleaner and added seasonal décor outside because they were proud of it. It’s great for company morale when your workplace looks great.
Hotels & Hospitality Venues
In the hospitality industry, first impressions are everything. Hotels, B&Bs, banquet halls – these places aim to give guests a memorable experience from the moment they arrive. Using pavers in these settings can create a sense of luxury and elegance that guests will remember. In fact, many luxury hotels feature grand paver driveways and courtyards for exactly this reason.
For a hotel, consider the entry drop-off area. Imagine a gently curving driveway paved with rich colored pavers, maybe a blend of sandy beiges or slate grays, leading to the front door under a canopy. You can incorporate a striking design like a compass rose or the hotel’s emblem in the pavement in front of the lobby. We did a hotel entrance in Oswego where we created a large starburst pattern in two tones of pavers right where cars pull up – it makes for great photos when wedding parties or guests arrive, and it’s essentially free marketing because people often snap pictures of the beautiful entrance. Guests feel like they’re arriving someplace special. And practically, pavers handle the constant car traffic, oil drips, and winter salting with ease, much better than concrete would (no ugly oil stains – if a paver gets stained, we can just replace that one).
Hotels also often have courtyards, pool decks, or garden paths – pavers are ideal for all of these. Around a pool or in a courtyard, you might choose lighter colored pavers (to keep feet cool) with a textured non-slip surface. A nice pattern for a large open courtyard is a random ashlar pattern – various rectangular sizes fitted together – which gives a classic, estate-like look. Couple that with some green lawns or fountains, and you have an outdoor space guests will love to stroll in.
One wedding venue in Skaneateles we partnered with installed a paver courtyard for ceremonies – they chose ivory and soft gray pavers and we laid them in a diagonal pattern with a crenelated border. It transformed an unused lawn into a gorgeous wedding ceremony spot that has increased their bookings substantially. Photographers love it, because the neutral pavers provide a perfect stage that goes with any decor the couple adds.
For a more rustic inn or a winery (we have a few up in Oswego county), tumbled stone pavers or even natural stone pavers can be used to maintain that old-world charm while still being level and safe for guests. We can also integrate features like fire pits or seating walls directly into the paver patio design for those venues, enhancing functionality for guests.
From a logistics standpoint, hotels appreciate that pavers mean no large sections of the property are off-limits for repairs. A hotel can’t easily shut down its main entrance for re-construction without major guest disruption. With pavers, that scenario is unlikely, since they won’t need a full redo for decades. And if an area needed adjustment, it can be done in sections quickly. Also, if you decide to remodel or add onto your hotel, pavers are adaptive – you can lift and re-lay them as needed, or extend the same style into new areas, and the old and new will blend seamlessly (there’s often slight color aging on older pavers, but it tends to equalize after a short time).
In summary, for hospitality, pavers help create a sense of luxury and attention to detail that guests notice. Whether it’s the stately entrance that makes guests go “wow,” the comfortable patio where they enjoy a drink, or the scenic paths around the property, pavers elevate the experience. They also signal quality – a guest rolling their suitcase on a smooth paver path isn’t going to get it caught in a crack (and they might consciously or subconsciously appreciate how smooth it is). It’s these subtle touches that can improve guest satisfaction scores.
Hopefully, these examples have sparked some ideas about how different businesses can use pavers creatively to enhance their space. The possibilities are vast – and one of my favorite parts of this job is working with business owners to design something that truly fits their needs and style. Next, let’s look at some real-world outcomes: success stories of businesses that made the leap and invested in premium pavers, and how it transformed their premises (and sometimes their business fortunes!).
5. Real Business Success Stories
Nothing speaks louder than real results. I want to share a few success stories from businesses right here in Central New York that decided to upgrade their outdoor spaces with Ground Force’s premium pavers. These are like mini “before and after” case studies showing what a difference pavers can make – not just in looks, but in customer satisfaction and business performance. (All names are changed for client privacy, but these scenarios are 100% real.)
Story 1: Pub Patio Boosts Business – Shamrock Bar & Grill, a family-owned Irish pub in Oswego County, had a problem: a shabby, cracked concrete patio that was rarely used by customers. It was an eyesore – patrons preferred to stay indoors because outside felt uninviting. The owner, John, told me he was considering removing the patio entirely. Instead, we convinced him to transform it. We tore out the old slab and installed a beautiful paver patio using old-world style pavers in a mix of charcoal and brown tones, complete with a decorative Celtic knot pattern in the center (a nod to the pub’s theme). We also built a low seating wall on one side using complementary block, to frame the space and provide extra seating. The transformation was jaw-dropping. Before, the patio had grass poking through cracks and mismatched plastic chairs. After, it looked like a cozy Dublin courtyard. John put out new tables, added some string lights, and voila – it became the most popular area of the pub. He told us that once the new paver patio opened, his weekend business increased noticeably. Regulars started bringing friends to enjoy the outdoor vibe, and even on weeknights folks would opt to sit outside. The pub went from thinking “outdoor seating isn’t worth it” to actually considering expanding it. From a financial perspective, John estimated his capacity and summer revenues jumped about 25% thanks to that patio. Plus, he hasn’t had a single issue with it – no more complaints about wobbly chairs on uneven ground or anyone tripping. He even got a shout-out in a local newspaper’s “best outdoor dining spots” list. Not bad for what used to be a liability!
Story 2: Retail Facelift Draws in Shoppers – Bella Boutique in downtown Syracuse is a trendy clothing shop in a mid-century building. The inside was gorgeous, but outside had a drab concrete sidewalk and a faded awning. The owner, Maria, wanted to make her storefront pop without a full façade renovation. We suggested focusing on the sidewalk and entryway using pavers. After getting city permits sorted, we replaced the public sidewalk in front of her store (about 20 feet wide) with decorative concrete pavers – something the city allows if done to spec. We chose a sleek light taupe paver with a subtle beveled edge and laid them in a herringbone pattern, with a double border in dark gray to demarcate the area. Instantly, Maria’s storefront stood out on the block. Shoppers literally follow the paver path from the curb right to her door because it looks intentional and inviting. She placed a couple of planters and a sandwich board sign out there, and the whole presentation is so much more attractive than before. Maria told me that within a month of the paver installation, her foot traffic increased – people who never noticed her shop were stopping in, often commenting “I love what you did out front, I just had to check out the store.” Even neighboring businesses noticed and some are now exploring similar upgrades (pavers can be contagious, in a good way!). Aside from customer traffic, Maria is thrilled that come winter, the pavers won’t crack from salt and she won’t have to worry about ugly spalling ruining the look. It’s a small change that made a big difference – effectively a storefront facelift that draws eyes and feet to her boutique.
Story 3: Office Entrance Gains Professional Polish – Lakeside Dental Clinic in Onondaga County operates out of a converted house. They had a basic concrete front walkway with a step that had seen better days – it was chipped and slightly uneven (not great for an office where older patients visit). Dr. Stevens wanted an entrance that looked more professional and also safer for patients. We designed a welcoming entry using pavers: we created a gentle ramped walkway (eliminating the single big step) using paver slopes so it’s ADA-friendly and easy for all to walk on. We picked a brick-style paver in a reddish-brown that matched the brick on the clinic’s façade, and added a soldier course border (a row of pavers on edge) in tan for contrast. We also widened the walkway to allow two people to walk side by side comfortably (handy for folks assisting elderly patients). The new paver entrance looks like it was always meant to be there – it complements the building and exudes quality. Dr. Stevens noted that patients commented immediately on how nice the entryway looked and felt. One even joked, “New walkway? Fancy – I feel like I’m walking into a high-end spa!” That’s not a bad impression for a dentist’s office! Importantly, it’s also safer – no more tricky step, textured surface (we used pavers with a bit of surface profile so they wouldn’t be slippery), and we integrated subtle lighting along the sides for evening appointments. The liability concerns plummeted. The staff also likes it because shoveling snow off the pavers is easy (smooth surface, and the pavers are fine with salt) and no cracks to trip over. This case showed that even a small professional practice can benefit greatly from a paver upgrade – it elevated their curb appeal to match the high level of care they give inside.
Story 4: Hotel Courtyard Becomes an Attraction – A hotel in Liverpool (part of a national chain, but locally managed) wanted to upgrade their central courtyard where they often hold events like cocktail hours and small weddings. It was a mix of patchy grass and an old concrete pad. Not exactly inspiring for brides taking photos… We collaborated with their designer to create a stunning paver courtyard. Using a mix of large and small pavers in a sophisticated ashlar pattern, we paved the entire courtyard, incorporating two medallion designs: one was a compass rose and the other the hotel’s initial, each in contrasting paver colors. Around the medallions, we left openings for circular flower beds with seating ledges. When it was done, it looked like a brand new venue. The hotel started marketing it as the “Garden Courtyard” for events. They went from basically never using that space (it was often just empty) to having it booked frequently for outdoor weddings, receptions, and corporate mixers. The hotel manager told us that in the first year after the upgrade, they hosted multiple weddings that likely would not have considered their property before – meaning significant revenue directly tied to that paver project. Guests love hanging out in the courtyard now, even when there’s no event – it’s become a little oasis with cafe tables where people sip coffee or read. The investment in pavers paid for itself through increased event bookings and guest satisfaction. Maintenance-wise, they’ve had no issues; the staff actually finds it easier to maintain than lawn (no mowing, just sweeping). And the event photographers? They adore the backdrop the patterned pavers provide for photos.
These are just a few stories among many. In each case, investing in quality pavers solved problems (safety, poor image) and created opportunities (more customers, new business streams). As the owner of Ground Force, nothing makes me happier than seeing a local business thrive after we’ve enhanced their outdoor space. Sometimes it’s a subtle change, other times it’s transformative – but in virtually every case, the owners say they’re extremely glad they chose to go with pavers.
To add a bit of outside perspective: we consistently earn 5-star reviews and positive testimonials for our work on these projects. Business owners often mention how smooth the process was and how our team delivered on what we promised. For example, one commercial client, Oliver, wrote in a review that we “immediately put [him] at ease with [our] experience” during the initial consultation and then delivered the project “on time and on budget,” leaving him “very happy with the result.” (Ground Force Property Services, LLC Reviews 2025 | Trustindex.io). That kind of satisfaction is what we strive for – and it shows that making the leap to invest in pavers is not only a boost for your business, but can be an enjoyable project when you have the right partner (shameless plug: that’s us!).
Now that you’ve heard the why, the how, and the real-life results, you might be wondering: Why choose Ground Force to do this? Let’s talk about what sets our team apart and how we approach these projects with expertise and care.
6. Why Choose Ground Force Property Services, LLC?
By now, you’re sold on the idea of upgrading to premium concrete pavers (I hope!). The next question is, who should you trust to design and install your commercial paver project? In Central New York, we at Ground Force Property Services, LLC pride ourselves on being the go-to hardscape professionals for businesses and homeowners alike. Let me share a bit about who we are and why we’re uniquely qualified to make your project a success.
Veteran-Owned and Operated – With Values You Can Trust: I founded Ground Force after serving in the U.S. Army, and the company is a certified NY State Service-Disabled Veteran-Owned Business (Learn About Ground Force Property Services – Greater Liverpool NY). What does that mean for you? It means we carry forward values like dedication, integrity, and attention to detail in everything we do (Learn About Ground Force Property Services – Greater Liverpool NY). In the Army I learned the importance of doing a job right the first time and being accountable – I’ve ingrained those lessons into Ground Force’s culture. We don’t cut corners (our slogan is literally “We don’t cut corners, we cut pavers.”). When you hire us, you’re getting a team that shows up on time, respects your property and schedule, and follows through on promises. As a veteran-owned small business, we also have a deep sense of commitment to our community here. This isn’t just a job for us – it’s our reputation and our home.
Expertise and Experience: We specialize in premium concrete pavers and hardscapes – it’s our passion and our bread-and-butter. Our team has years of experience in designing and installing paver projects, from cozy cafe patios to large municipal walkways. Over the last decade, we’ve honed our craft and even stayed up-to-date with the latest industry training and certifications. We’re ICPI certified (that’s the gold standard certification from the Interlocking Concrete Pavement Institute) and fully insured. Our expertise means we do things by the book – proper base preparation, correct slope and drainage, meticulous cutting and fitting – so that your investment is rock solid and looks amazing. We’ve worked in the soils and weather of Onondaga and Oswego counties enough to know how to build pavements that stand up to our winters (we account for frost lines, drainage, and use only top-grade materials that we know perform well locally). When you work with Ground Force, you’re working with seasoned pros who have seen it all – we can anticipate challenges and handle any surprises smoothly.
5-Star Reputation and Happy Customers: Perhaps you found this guide after seeing our reviews online. If so, you’ll notice we have consistent 5-star feedback and testimonials. We’re proud of our customer satisfaction record. Clients often comment on our professionalism and the quality of our work. For example, one client noted how our crew was “easy to work with” and that the project “came out better than expected.” Another review (Oliver’s that I mentioned earlier) highlighted that we kept the job site clean during and after the project and finished on time (Ground Force Property Services, LLC Reviews 2025 | Trustindex.io). We know a commercial project can be disruptive, so we plan carefully to minimize any downtime for your business. We often work in sections or off-hours to accommodate operating businesses. And we communicate – you’ll always know what’s happening and when. Our goal is to have you as a raving fan at the end, just like the many others who have kindly referred us to colleagues and friends. There’s a reason much of our business comes from word-of-mouth – we deliver results that get people talking (in a good way)!
Customized Designs Tailored to Your Business: We understand that each business is unique, and a one-size-fits-all approach doesn’t work for something as personal as your property’s appearance. That’s why we offer personalized design consultations. I (or another project lead) will meet with you, on-site, to discuss your vision, needs, and budget. We love to listen first – what image do you want to project? How do customers use your space? Do you have specific colors or themes in mind? From there, we’ll craft a paver design that is truly yours. We can provide 3D renderings or sketches if needed, so you can visualize the plan. Because we’re intimately familiar with all the paver products out there (Unilock, Techo-Bloc, Cambridge, Belgard – you name it), we can suggest the paver that matches your style and functional needs. And if you want something highly custom – like an inlay or a logo – we have the capability to do that too. Our aim is to make the project as collaborative as you want it to be. Some clients hand us the reins and say “just make it look great,” which we gladly do, while others want to pick every paver color – which we also accommodate. Your satisfaction with the design is paramount. We won’t start ordering materials until you are thrilled with the plan.
Quality Workmanship & Warranty: Quality is not just a buzzword for us. We truly build things to last. We source premium materials – high-strength pavers from reputable manufacturers (often locally produced in NY), quality base stone, polymeric joint sand to lock in the joints, and top-notch sealers if applicable. Our crew is skilled and doesn’t rush – each paver is laid with care. We use laser levels and string lines to ensure perfect grades and alignment. It might sound obsessive, but those details separate a mediocre job from an outstanding one. We’re confident enough in our work that we stand behind it with a warranty. We offer a comprehensive warranty on our paver installations (you’ll get the details in writing), and many of the paver products themselves come with a lifetime product guarantee from the manufacturer when installed by an authorized contractor like us. That means peace of mind for you – if any issue arises from installation or product defect, we’ve got you covered. We’ll come fix it, no hassles. We want you to be as confident in your pavers as we are.
Local Knowledge and One-Stop Service: Being based in the community (we service greater Liverpool, Syracuse, and Oswego areas), we know the local regulations, climate considerations, and styles that work here. We handle everything from obtaining any needed permits (for example, if a city sidewalk is involved) to calling in utility mark-outs before we dig. Our team is also cross-trained in related services – need a new front step or a ramp built as part of the project? We can do that with matching materials. Want new landscaping around your new paver patio? We have landscaping services too. Ground Force is a full-service outdoor improvement company (Learn About Ground Force Property Services – Greater Liverpool NY), so we can coordinate multi-faceted projects seamlessly. This can save you the headache of juggling multiple contractors. Many business owners appreciate that they can rely on us as a single point of contact to transform the whole space, not just lay pavers. And if there’s something we don’t do (say, install a fountain or such), we likely have trusted partners we can bring in under our project management.
Transparent, Honest, and Competitive Pricing: Let’s address cost – we provide free, detailed estimates and we strive to keep our pricing fair and competitive for the high level of service we offer. We’re not the bargain-basement outfit (and you probably wouldn’t want that for this kind of project), but we also know budgets are important and we work to maximize value. Being a local small business, we don’t have huge overhead like some larger companies, and we pass those savings to clients. We also are transparent – the quote you get is itemized and clear, and we stick to it. If something unforeseen comes up (like we discover an old tank underground or something wild), we communicate any change orders clearly for your approval – no surprise bills. Our goal is 100% trust and satisfaction, and that starts with being upfront and honorable in our dealings.
To sum it up, Ground Force brings a mix of expertise, integrity, and personalization that is hard to find elsewhere. We genuinely care about our clients’ success – we know that when you look good, we look good. Many of our commercial clients form long-term relationships with us, calling us back for future phases or maintenance or new ideas years later. We become part of their extended team, ensuring their exterior continues to shine. When you choose Ground Force, you’re choosing a partner who will treat your project with the same care and attention to detail as if it were our own property.
7. Transform Your Business Exterior Today
I appreciate you sticking with me through this extensive guide. By now, you’ve learned why those cracked sidewalks or dull patios are holding your business back, and how premium concrete pavers can revolutionize your outdoor spaces – boosting curb appeal, ensuring safety, and providing a lasting, beautiful setting for your customers. You’ve seen the comparisons, heard the success stories, and gotten to know Ground Force Property Services a bit. The only thing left is to take action and make it happen for your business.
Imagine a few months from now: It’s the next season in Central NY, and customers are walking up to your business, drawn in by the stunning new walkway or gathering on your chic patio. They’re complimenting the look, feeling comfortable and impressed, maybe even choosing you over the competition because your place just has that “it” factor from the outside in. That vision can become reality – and it starts with a simple step: reach out for a consultation.
Book a Free Consultation and Estimate
I’d like to personally invite you to contact Ground Force Property Services, LLC for a free, no-obligation consultation about your project. Whether you have a clear idea of what you want or you need guidance in exploring options, we’re here to help. We’ll schedule a time that works for you – I can meet you on-site, or even arrange a meeting via video call if you prefer – to discuss your needs. We’ll assess your current walkway/patio situation, listen to your goals, and provide professional recommendations tailored to your business.
We’ll also provide a free detailed estimate so you know exactly what it would entail. This isn’t a high-pressure sales pitch; it’s a friendly chat about how to make your business better. As a fellow business owner, I respect your time and priorities – we’ll make the process informative and efficient.
To get started, you can call us at 315-461-7747 (you can even text that number if that’s easier), or visit our website (GroundForce315.com) to send an inquiry.
If you prefer email, reach out at via our contact form. We typically respond very quickly – often the same day – because we’re as excited about your project as you are. If you contact us now, we can likely arrange your consultation within a week or sooner.
Keep in mind that prime outdoor improvement season in Upstate NY is spring through fall, and our schedule can fill up – so there’s real benefit to getting the ball rolling soon, before the rush, to ensure your project can be completed by the time customers are flocking out in nice weather.
Why Now is the Best Time to Invest
You might be wondering, should I do this now or wait? I’d argue that now is the perfect time to invest in your outdoor space. Here’s why: Every day that passes with a subpar exterior is a day you might be losing customers or risking an accident.
Business in Onondaga and Oswego counties, especially those that rely on seasonal foot traffic (think summer tourism, college crowds, etc.), need to put their best foot forward as soon as possible.
We service businesses in the following towns in Onondaga County:
Apulia Station
Baldwinsville
Brewerton
Bridgeport
Camillus
Cicero
Clay
Delphi Falls
East Syracuse
Elbridge
Fabius
Fayetteville
Jamesville
Jordan
Kirkville
La Fayette
Liverpool
Manlius
Marcellus
Marietta
Memphis
Minoa
Mottville
Nedrow
Plainville
Pompey
Skaneateles
Skaneateles Falls
Syracuse
Tully
Warners
We service businesses in the following towns in Oswego County:
Mexico
New Haven
Oswego
Phoenix
Pulaski
If you act now, your new paver installation could be completed in the off-season or by early spring, so when the busy season hits, you’re ready to wow.
There’s also the fact that material costs and scheduling are favorable now – we work to lock in good pricing over winter, and you’ll beat the spring rush by planning ahead.
Proactively upgrading is always better than reactively fixing after an incident.
Don’t wait for that next customer to trip, or that next negative comment about your curb appeal to pop up on social media. By being ahead of the curve, you demonstrate that your business is forward-thinking and cares about quality.
Moreover, consider that investing in your property is investing in your business’s value. These improvements can be tax-deductible as capital improvements – (of course, consult with your accountant, I’m not a CPA) – but many business owners find that the net cost is offset at tax time. And the return in customer experience? Potentially exponential. It’s not just an expense, it’s a strategic move to increase revenue and loyalty. The sooner you implement it, the sooner you can reap those benefits.
A lot of businesses around Central NY are upgrading their outdoor spaces – you’ve probably seen new patios and sidewalks popping up – it’s somewhat of a trend. Now is the time to not get left behind. Be the business that others in your area look at and say, “Wow, they really upped their game. We should do that too.”
Our Promise to You
When you choose Ground Force, I personally promise that we will treat your project with the utmost care, as if we were working on our own storefront.
From the first consultation to the final handshake, you’ll get professionalism, transparency, and quality. We’ll make the process hassle-free – we handle the heavy lifting (literally and figuratively) so you can focus on running your business. Our team will keep the work area tidy and safe, ensuring minimal disruption to your operations.
And when we’re done, you’ll have a stellar new feature that will serve your business for years to come. We stake our reputation on every job, and we want you to become another raving fan of our work.
As a veteran-owned company, we also bring that mission-oriented mindset – your project is our mission, and failure is not an option.
We will achieve the outcome you want.
In closing, I want to say that helping local businesses thrive is one of the most rewarding parts of my job. I get that implementing a project can feel like a big step, but I hope this guide has shown you just how impactful it can be – and that with the right partner, it’s absolutely doable and well worth it.
If you’re even a little curious or excited about what pavers could do for your business, let’s talk. There’s no cost to chat and brainstorm, and I’m always happy to share insights specific to your situation.
Don’t let cracked sidewalks, boring entryways, or underused outdoor areas hold your business back any longer.
Make the smart investment in premium concrete pavers and watch your business exterior go from a liability to a standout asset. Ground Force Property Services, LLC is here to make it happen with quality, integrity, and care.
Ready to get started? Give us a call at 315-461-7747 or schedule your free consultation. Let’s work together to create an outdoor space that not only looks amazing, but actively draws in customers and enhances your business.
The sooner we start, the sooner you’ll be cutting the ribbon (perhaps figuratively) on your new and improved exterior. I can’t wait to help you transform your property – and I’m confident that once you see the results, you’ll wonder why you didn’t do it sooner.
Here’s to beautiful walkways, busy patios, and thriving businesses!
Sincerely,
Ed Forsthoffer, Owner
Ground Force Property Services, LLC
Your partner in premium paving solutions for Onondaga & Oswego County businesses.